Why does my netflix app not show downloadable shows

Back to Help Home. A country must be selected to view content in this article. Android phone or tablet. Update the Netflix app. Open the Play Store app. In the Search bar, search for "Netflix. Tap Update. Make sure your Android device is up to date. Go to Settings. Once you've downloaded any available updates, try Netflix again.

Run Netflix app diagnostics. From the upper right corner, tap the Profile icon. Tap App Settings. If you don't see Download , skip this step. From the list below, click the error code that matches the one on your screen for next steps. Clear the Netflix app data. Enable download storage. From the Android home screen, navigate to Settings. Netflix has download limit on the number of titles you can download and the number of devices you can watch downloaded videos with one account.

You can only download no more than titles on a single device; and with a single account, you can download titles to only 1, 2 or 4 devices depending on your streaming plan. You don't have enough free space on your device to download Netflix movies or TV shows.

There is corrupted data on your Netflix app. Offline Downloads Issues on Netflix for Windows The followings are offline downloads issues that you may see when downloading Netflix movies or TV shows on Windows computer or tablet. Therefore, you should: Disable anti-virus software on your computer. If the computer or tablet you are using belongs to a company, school or other organization, make sure there is no restriction that is set up to prevent Netflix downloads.

Restarting your computer or tablet to refresh Netflix app. After reboot, check if Netflix download is working now. Sign out of Netflix. After a while, sign into Netflix again and see if you can download videos now. Switch or add Netflix profiles. After a while, switch back to your original profile to see if the downloading is working. If you don't have another profile, add a new profile. Record Netflix movies or TV shows that won't download If you still cannot download Netflix movies and TV shows or you want to download Netflix titles on Mac, you can choose a different way to save movies and TV shows from Netflix for offline viewing - record movies or episodes from Netflix.

Netflix download limit error: When Netflix says ' You have too many downloaded videos. Netflix download limit error: The error code indicates that you have downloaded titles on your device, which is the maximum number of Netflix titles that a device can store. Network connection error: , It is an Internet connection problem that prevents Netflix downloads.

If you are downloading from Netflix on cellular data , connect to a Wi-Fi network and try Netflix again. Try to sign out your Netflix account and then sign in again. Put your iPhone and computer in the same Wi-Fi. Tap Airplay to mirror iPhone screen to PC.

Play the movies or episode you want to record. Click Record. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.

If no maturity-rating limit has been set for your profile, or if the titles that are missing don't exceed the maturity-rating limit for your profile, continue to the steps below. Some apps that automatically "clean up" your device to free up storage space can accidentally clear application data that Netflix needs to run properly or can remove downloaded titles from your device.

Try turning off these apps and downloading your TV show or movie again. If you are storing your downloaded titles to your SD card and can no longer find them, visit I can't store downloads on my SD card on my Android. We're looking into this problem. To help us investigate, please contact Netflix Customer Service. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.

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