Adobe application manager cant download windows 10

To determine the manufacturer of a video card, view the card's properties in Device Manager. You cannot install Acrobat Reader onto a network drive and share it on multiple workstations. Instead, install Acrobat Reader onto each workstation or in each user's folder.

Make sure that the Internet Explorer security default level is set to Medium. This level allows viewing ActiveX controls. To set browser security to Medium, follow these steps:. In Windows 10, the Tools menu in Internet Explorer is accessed by clicking the gear icon in the upper-right corner. Click the Default level button. If the Default level button is dimmed, continue to the next step.

Move the slider until the security level is Medium , and then click Apply. Move the slider until the security level is Medium , click Apply , and then click OK. To enable JavaScript, follow the steps below specific to your browser. See the browser documentation for more information. Click the Security tab, and then select the Trusted Sites zone. Enable scripting for the Internet zone as well: Select the Internet zone, click the Custom level button, and then set Active Scripting to Enable.

JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages. Make sure Allow all sites to run JavaScript is selected, and then click Done. Try to download Acrobat Reader again.

If you get a specific error code or message when you download or install Reader, enter it in the Adobe Community Help search tool above. Visit the forums. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number. Legal Notices Online Privacy Policy. Troubleshoot Acrobat Reader installation Windows Search. Known issues.

Authenticating proxy servers. Antivirus software. System requirements. Adobe Creative Cloud User Guide. Select an article: Select an article:. Applies to: Adobe Creative Cloud.

Fix issues that arise when using Adobe Application Manager to download and install Creative Cloud apps. About Adobe Application Manager. Sign in with your Adobe ID. Review your plan details under My Plans. Follow the onscreen instructions. AAM freezes while initializing or downloading.

Products freeze while downloading from AAM. If the download or install process actually freezes, try these solutions in order. Solution 1: Restart the download. You can cancel the download and start a new download using AAM. Select Install next to the app name. Solution 2: Relaunch AAM. Close AAM and then launch it again. Solution 3: License the trial version.

Select the arrow to the right of "Installation Failed" message. An error appears. Change install location in AAM. You can change the default location for installing the apps you download. Launch and sign in to Adobe Application Manager. Select the arrow to the right of your name, in the upper-left corner. The updated screen may display a couple of versions of Adobe Reader but highlights the most current version.

Click Download now. The Adobe Reader Download Notes screen displays. Click the gold information bar at the top of the browser window for ActiveX Control and select Install ActiveX Control from the drop-down menu.

The Internet Explorer Security Warning screen displays. Click Install. The Adobe Download Manager screen displays showing the download and installation progress. When the software has downloaded and installed completely, click Close Download Manager. Double-click a PDF file.